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Challenges Faced


Distributors of Commercial Insurance products today face challenges associated with:

  • Revenue growth - greater distribution of commercial products


  • Competition - Direct writers, Online comparison sites, Super Brokers


  • Product Development - competitiveness (retaining market share) and business volumes


  • Customer Value - customer lifetime value and cross selling relevant products


  • Customer Retention - avoid customers leaving after short term


  • Cost of the Insurance Lifecycle - Quote, Buy, Claims, Renewals


  • Compliance - TCF and FSA


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